Last Updated: November 6, 2023
At Car Parts Key, we are committed to ensuring your satisfaction with our services. This Refund Policy explains our policy regarding refunds for the services we provide. Please read this policy carefully.
1. Eligibility for Refund
We provide refunds in specific situations. You may be eligible for a refund if:
- You have made a payment for a service, and it has not been provided as described.
- You have been billed in error.
- There is a technical issue or error on our part that prevents the service from being delivered.
Please note that eligibility for a refund is determined on a case-by-case basis, and we reserve the right to refuse a refund in certain circumstances.
2. How to Request a Refund
To request a refund, please contact our customer support team at the following:
Car Parts Key
Address: P.O. Box 465072, Lawrenceville, GA 30042
Email: support@carpartskey.com
Phone: 404-969-5839
When contacting our support team, please provide the following information:
- Your name and contact information.
- Details of the service for which you are requesting a refund.
- The reason for the refund request.
- Any supporting documentation or evidence related to the refund request.
3. Refund Process
Once we receive your refund request, we will review it and assess your eligibility for a refund. We will make every effort to process your refund within a reasonable timeframe. If your refund is approved, we will refund the payment to the original payment method used for the transaction.
Please note that it may take some time for the refunded amount to appear in your account, depending on your payment provider’s processing time.
4. Non-Refundable Services
Some of our services may be non-refundable, including, but not limited to, certain third-party services or products. If a service is non-refundable, it will be clearly stated during the ordering process.
5. Contact Us
If you have any questions or concerns regarding our Refund Policy, please contact us at the following:
Car Parts Key
Address: P.O. Box 465072, Lawrenceville, GA 30042
Email: support@carpartskey.com
Phone: 404-969-5839
We are committed to providing excellent service, and we will do our best to address any refund-related concerns you may have. Thank you for choosing Car Parts Key for your car key replacement needs.