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Shipping Policy

The item you purchased will be shipped out within 1 to 3 business days after a full payment is received. If the item you purchased does not arrive within 30 business days, please contact us for a resolution.

We only ship to the approved address given in the payment information of PayPal. Please make sure the address information is correct before you place an order. If the item does not arrive due to an invalid address information, you will not be eligible for a full refund.

Please Note our carrier do not accept P.O. BOX.

Cancellation Policy

Buyer need to contact us immediately after a cancellation request is submited. If the item you purchased have not be shipped, we will issue a full refund to you within 1 business day. If the item you purchased have been shipped out, refund will be issued within 3 business days upon receipt of the item, in this case, the shipping fee will not be refuned.

Return Policy

We appreciate your business and offer an instant 30 days return policy. (30 days after item received). If you have received the item, you must return it intact and undamaged to the address we provide within 30 days. Buyer will be responsible for the shipping cost except for the case that the item you received is damaged or faulty.

Contact Us

On the right side of the listing page, under Seller's Information, click “Contact Seller”, feel free to contact us if you have any question about our poducts. Email: sale@carpartskey.com